Father’s Day spending is one of the lowest of all ‘holidays’
June 14, 2010 – 1:24 pm | No Comment

When it comes to spending money on our dads, the average is about $95 dollars. That is one of the lowest spending dollar amounts for gifts of any of the ‘holidays’ in this country. However, we will spend on our dads, so on Good Morning Maryland @ 9 we showed off a few ideas from local stores.

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Father’s Day spending is one of the lowest of all ‘holidays’
June 14, 2010 – 1:24 pm | No Comment
Father’s Day spending is one of the lowest of all ‘holidays’

When it comes to spending money on our dads, the average is about $95 dollars. That is one of the lowest spending dollar amounts for gifts of any of the ‘holidays’ in this country. However, we will spend on our dads, so on Good Morning Maryland @ 9 we showed off a few ideas from local stores.

Develop a plan to deal with complaining tweets, posts
June 8, 2010 – 11:46 am | No Comment
Develop a plan to deal with complaining tweets, posts

Q: I manage a chain of stores and we do thousands of transactions a month. Our problem is that, given our large volume of business, a few people are inevitably unhappy about something, and these days, people post their unhappiness online. When people Google us, they often see these few complaints first. What do we do?

How long will the good times last?
June 3, 2010 – 7:42 am | No Comment
How long will the good times last?

As they decide how to stock their shelves later this year, America’s shopkeepers are debating whether the recent rise in consumer spending will last.

Take a cue from FL shops… stay open later
June 1, 2010 – 3:54 pm | No Comment
Take a cue from FL shops… stay open later

Every week, Merritt Islander Sharon Burrows has a date night with her husband. When she heard the shops in Cocoa Village planned to stay open later on Fridays and Saturdays starting June 4, she saw an opportunity.

How to survive a construction zone outside your store
May 26, 2010 – 6:28 am | No Comment
How to survive a construction zone outside your store

Whether it’s road resurfacing, sidewalk repairs or a sewer upgrade, public works projects can wreak havoc on local businesses — and thanks to stimulus money, 2010 has been full of them.

6 Ways to Create a Memorable Customer Experience
May 24, 2010 – 7:09 am | No Comment
6 Ways to Create a Memorable Customer Experience

It is often the little details that customers recall even more than the product they purchased or the service they received. Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall customer experience. Here are six ways to go above and beyond good customer service and boost customer loyalty.

Bra Building: New Engineering for Bigger Curves
May 17, 2010 – 9:29 am | No Comment
Bra Building: New Engineering for Bigger Curves

Now, more retailers are looking to offer attractive bras in all sizes. The name of a year-old shop in Los Angeles’s hip Silverlake neighborhood says it all: “Jenette Bras: The Alphabet Starts at D.”

Sustainability Planning for Business Owners
May 12, 2010 – 7:14 am | No Comment
Sustainability Planning for Business Owners

Wise businesses are now weaving environmental sustainability into their long-term strategies, and they’re doing it by writing comprehensive sustainability plans. The point: to identify key areas of eco-friendly opportunity and give your business a roadmap of how to maximize of those opportunities.

Retailer’s April Sales Will Show How Recovery Is Progressing
May 5, 2010 – 8:05 am | No Comment
Retailer’s April Sales Will Show How Recovery Is Progressing

Retailers are expected to post very modest sales growth when they report April figures on Thursday, as stores seek to maintain the recent momentum in consumer spending.

Upcoming Mother’s Day taping: We need your items!
April 24, 2010 – 5:38 am | 2 Comments
Upcoming Mother’s Day taping: We need your items!

Christine Carter of Epps Consulting will be featured on a segment to discuss Mother’s Day gift ideas for ABC2News. If your store or your shopping district plans to offer incredible deals for Mother’s Day, or your store offers unique gifts you’d like to promote to a large audience, please email Christine by May 1st!

Nordstrom Rack… and others… coming to D.C. shopping scene
April 20, 2010 – 6:55 am | No Comment
Nordstrom Rack… and others… coming to D.C. shopping scene

Discount retailers, including Nordstrom Rack, Wal-Mart, Forman Mills, AJ Wright and Hobby Lobby, are moving more aggressively into the Washington region, leasing space vacated by Circuit City and other stores that went out of business, according to real estate research firm Delta Associates.

Guess what? Men shop too!
April 15, 2010 – 5:51 am | No Comment
Guess what? Men shop too!

In an industry obsessed with the wants and needs of women, men have been an afterthought among retail and marketing executives for as long as many can remember.

Free-spending teens return to malls
April 3, 2010 – 6:45 am | No Comment
Free-spending teens return to malls

Youth-oriented retailers report strong sales for the second consecutive month, nurturing hopes of a broader upswing.

Fashion Pros Share…Sometimes Too Much on Twitter
March 29, 2010 – 6:12 am | No Comment
Fashion Pros Share…Sometimes Too Much on Twitter

Twitter is getting an affectionate embrace from fashion. Calvin Klein designer Francisco Costa tweeted pictures of models being fitted backstage before his latest fashion show. The late Alexander McQueen sent his final inspirations into the Tweetosphere. Hot new arrival Prabal Gurung tweets about his gym workouts.

Report: Gen Y Will Spend Us Into Recovery
March 15, 2010 – 12:03 pm | One Comment
Report: Gen Y Will Spend Us Into Recovery

Don’t look to Baby Boomers to lead the way in consumer spending in the months ahead. A new report from PricewaterhouseCoopers LLP and Retail Forward, owned by Kantar Retail, says that this recovery — unlike those in last few decades — will be shaped by the values of tech-loving Gen Y, and to a lesser degree, affluent members of Gen X.

Independent artisans are crowding onto the Web
March 1, 2010 – 10:13 am | No Comment
Independent artisans are crowding onto the Web

Lure of a global marketplace has craftspeople competing for shoppers through such sites as Etsy.com, Artfire.com and 1000 Markets.

Emotions will unlock your wallet, study finds
February 25, 2010 – 9:47 am | No Comment
Emotions will unlock your wallet, study finds

Imagine getting a promotion and being publicly praised by the boss for your hard work. On the way home, do you buy a fancy watch or comfy couch?

NBA, Adidas Set Up Courts In Malls
February 25, 2010 – 9:45 am | No Comment
NBA, Adidas Set Up Courts In Malls

Adidas and the National Basketball Association are hitting the malls. Adidas, which is the league’s official uniform provider, has inked a deal with the NBA and mall-based retailer Champs Sports for an “Official NBA Shop at Champs Sports.” The NBA Shop will debut in 69 Champs Sports stores this month and will be in the remaining 486 Champs Sports stores nationwide by the start of the 2010-11 NBA season, per the companies.

As Retail Sales Climb, Consumers Stay Glum
February 16, 2010 – 9:13 am | No Comment
As Retail Sales Climb, Consumers Stay Glum

Retail sales rose in January as consumers bought more electronics and appliances, but a separate consumer-sentiment index fell in February, highlighting the mixed signals coming from the economy.

ABC2News: Last Minute Valentine’s Day Gifts
February 12, 2010 – 5:04 pm | No Comment
ABC2News: Last Minute Valentine’s Day Gifts

If you want to make your sweetheart fall in love with you all over again (or for the first time), you have to find them the perfect Valentine’s Day gift. The perfect gift should be thoughtful and exciting, but it doesn’t have to be expensive. Christine Carter, owner of Epps Consulting did all of the dirty work for you! She found some of the most creative gifts on the planet!