Articles in Featured
On a hot, humid day in Washington, D.C., customers are lined up at the registers of an H&M clothing store waiting to make their purchases.
While the gay and lesbian market has long been on Macy’s radar, the retailer is cranking up the volume on its efforts, scheduling in-store events, parade sponsorships and celebrations nationwide to celebrate Pride Month.
Does Twitter still leave you scratching your head? Many businesses are struggling to make sense of Twitter, but even if it strikes you as an enigma or hype, consider this: many of your customers are already there.
Customers go quiet… they just do. They may no longer buy a product or service, or they may have stopped interacting with the brand altogether.
Whether it’s road resurfacing, sidewalk repairs or a sewer upgrade, public works projects can wreak havoc on local businesses — and thanks to stimulus money, 2010 has been full of them.
It is often the little details that customers recall even more than the product they purchased or the service they received. Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall customer experience. Here are six ways to go above and beyond good customer service and boost customer loyalty.
Now, more retailers are looking to offer attractive bras in all sizes. The name of a year-old shop in Los Angeles’s hip Silverlake neighborhood says it all: “Jenette Bras: The Alphabet Starts at D.”
Wise businesses are now weaving environmental sustainability into their long-term strategies, and they’re doing it by writing comprehensive sustainability plans. The point: to identify key areas of eco-friendly opportunity and give your business a roadmap of how to maximize of those opportunities.
Retailers are expected to post very modest sales growth when they report April figures on Thursday, as stores seek to maintain the recent momentum in consumer spending.
America has become a nation of penny pinchers.
The economic meltdown was the 500-pound catalyst, but even amid signs the economy is picking up, many of us still are pinching away. It’s a trend that analysts say reflects a seismic — and perhaps lasting — change in our spending habits, and retailers are responding.
Christine Carter of Epps Consulting will be featured on a segment to discuss Mother’s Day gift ideas for ABC2News. If your store or your shopping district plans to offer incredible deals for Mother’s Day, or your store offers unique gifts you’d like to promote to a large audience, please email Christine by May 1st!
Discount retailers, including Nordstrom Rack, Wal-Mart, Forman Mills, AJ Wright and Hobby Lobby, are moving more aggressively into the Washington region, leasing space vacated by Circuit City and other stores that went out of business, according to real estate research firm Delta Associates.
In an industry obsessed with the wants and needs of women, men have been an afterthought among retail and marketing executives for as long as many can remember.
The former casual Friday staple was overtaken in recent years by denim. But the beige twill is finding its way into sportswear collections and high-fashion designs and appears poised for a comeback.
Youth-oriented retailers report strong sales for the second consecutive month, nurturing hopes of a broader upswing.
Men’s clothier Jos. A. Bank said Thursday that it will expand its line for portly and tall men and roll out to all of its stores a pilot tuxedo rental program it started last year.
Consumers may be emerging from the Great Recession a little more willing to spend these days, but they’re still incredibly price-conscious and making smaller, more frequent purchases rather than loading up on costlier bulk goods.
In a world consumed with technology, where Twitter and Facebook are the new “hot spot” for social interactions, where–or rather how–does the department store fit in?
It’s already time for the prom at Men’s Wearhouse, and the formal wear brand is going to the dance with social media for the second straight year.
A string of surprisingly strong corporate earnings reports and economic data show that U.S. consumers have emerged from a long hibernation to start spending again on everything from new TVs and restaurant meals to spring outfits.
